Store Policies
Shipping Policies: : Verified orders typically ship within 24 hours of order placement.... Orders ship from our state of the art distribution center to ensure fast delivery... Our team of service professionals work diligently to ensure that your order is accurate and on time........ As a security precaution, some orders may require extended verification... To make sure you get your gear as quickly as possible, your order may arrive in multiple boxes over multiple days, but you will not be charged more for shipping as a result. Return Policy Conditions Returned items must be in original factory fresh condition within 7 days of recieving showing no signs of wear and tear. All returns must include all original packaging, paperwork, cartons and accessories (including owner manuals and warranty card) for a complete refund. Any products not returned in factory fresh condition (e.g. weathered products, missing items, packaging, or paperwork) will be subject to a restocking fee. Customer is responsible for return shipping charges. within 7 days from the date of Recieving, all warranty inquiries must be made directly with the manufacturer. Rt1Music & Guitars is NOT responsible for manufacturers defects after our 7 day return period. To ensure proper credit, be sure to call for a return authorization number and proper return instructions Write the Return Authorization # on the return address label you place on the box. Please DO NOT write directly on the box. Include all original packaging, a copy of the invoice, and a note including your reason for the return.
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