Guitars & Custom Parts
Questions? Call us toll free
1 (866) 526-8146
We Offer Free Shipping on all Orders Over $99.99
We Ship To Lower 48 US States only !.
Return Policy Conditions
Returned items must be in original factory fresh condition
within14 days of recieving showing no signs of wear and tear. A minimal restocking charge May apply
All returns must include all original packaging, paperwork,
cartons and accessories. (including owner manuals and warranty card)
for a refund. Items without original Manunfacturer Cartons Or Boxes Can not be Returned
Any products not returned in factory fresh condition
(e.g. weathered products, missing items, packaging, or paperwork)
will be subject to a restocking fee (Amount Determand by the damaged item).
Customer is responsible for return shipping charges.
within 14 days from the date of Recieving, all warranty inquiries must be made directly with the manufacturer.
If you recieved FREE Shipping, the actual shipping cost of what we paid to ship you the item is NON Refundable
Rt1Music & Guitars is NOT responsible for manufacturers defects, any warrenty issue must be handled through a manufacturer repair facility.
To ensure proper credit, be sure to call for a return authorization number and proper return instructions
Write the Return Authorization # on the return address label you place on the box.
Please DO NOT write directly on the box. Include all original packaging, a copy of the invoice,
and a note including your reason for the return.
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.